You can track your order, depending on the chosen carrier, on the websites of Venipak or LP express (Unisend).

International shipments can be tracked on the Lietuvos paštas (Lithuanian Post) website.

Venipak: https://venipak.com/lt/siuntos-sekimas/

LP express (Unisend): https://lpexpress.lt

Lietuvos Paštas (Lithuanian Post): https://www.post.lt/siuntu-sekimas

We ship orders every business day. Deliveries within Lithuania usually take 1-3 business days. In other countries, delivery time depends on the location, but most often we deliver within 7-14 business days. If you need clarification on shipping issues, please contact our toll-free customer service line: +370 638 88 999 or email: studija@grasole.com

In our online store, you can pay via e-banking through PayPal, Paysera, SEB, Swedbank, Luminor, and other banks, as well as with bank cards.

You can also purchase products at our physical store in Vilnius: Statybininkų g. 1A-108.

If you are unable to order products on the website or pay for your order using the specified methods, you can contact us at studija@grasole.com to generate/pay for your order. In such a case, we offer the option to pay via bank transfer.

It is NOT possible to pay the courier upon receipt of goods.

We make every effort to ensure that orders are completed quickly and to a high standard. Therefore, if there is an error, please inform us as soon as possible by phone: +370 63 888 999 or email: studija@grasole.com

If you are unable to order products online or visit the GraSole physical store in Vilnius, you can also find our supplements/teas in Livin and Simitri stores.

Livin: https://www.livinn.lt/parduotuves

Simitri: https://www.simitri.lt/kontaktai-11

Of course, for invoice issuance, please contact us by email at studija@grasole.com